Fairmont Cleaners

Contacts

Address:
1354 Fairmont Drive, San Leandro, CA 94578
Get directions

Phone number:
+1 510-481-1544

Categories:
Establishment   Laundry  

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Reviews about Fairmont Cleaners

• A Google User

  Apr, 30 2018
  ★ ☆ ☆ ☆ ☆
  Two words: STAY AWAY. If I could give NEGATIVE stars I would.
  
  I recently moved to San Leandro, from San Francisco and needed a place to take my uniform to be cleaned. Fairmont cleaners is conveniently located near my house so I decided to give it a try. I dropped it off on Saturday at 9:20 A.M to a gentleman who I'm assuming is the owner/manager. He happily took it and said that it would be ready by 2:30 P.M. I returned around 5 P.M. where I made my first mistake by not checking the items first before taking them.
  
  Come Monday when I'm getting ready for work, I take my dress shirt and suit out of the plastic cover and notice a smell around the armpits of both my suit and my shirt. In addition I did not feel the starchy feeling in my shirt or the light chemical smell from either items. That's when I realized that the gentleman had simply pressed my clothes without bothering to properly clean them. I wen't back to the cleaners later that day, extremely perturbed with suit in hand. I explained to the gentleman that the suit was not cleaned and that you can clearly smell the deodorant around the armpit area.
  
  I told him I would never do business there again and demanded a refund. He responded by pointing to the sign that said they are not responsible for articles once it leaves the store. Infuriated I told him that he cheated me by making the clothes appear as if they were clean by simply pressing it. The gentleman pretended as if he didn't know what kind of smell it was, however I find that unbelievable for someone who works around soiled clothing. He even said that he did me a "special" favor for "cleaning" my clothes on a Saturday because he had no other employees to help him.
  
  The gentleman refused my demand for a discount for a second time and with that I was done with the situation and took the $15.55 loss. I called him a cheat which he responded with "DONT SAY THAT".
  
  This place is a sham and the owner is a cheat. They will charge you for services that they claim to do, but only appear to do. I will take my suits back to my cleaner in San Francisco where I KNOW they will be cleaned.

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